Privacy Policy

Effective Date: September 2026

At Magon Electrical, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal information when you interact with us, including through our website, contact forms and electrical services.

1. Website Use

When you visit the Magon Electrical website, we may collect information such as:

Your IP address and browser type
Device and technical information
Pages visited and time spent on the website
Information voluntarily submitted through contact or enquiry forms

This information helps us improve our website, respond to enquiries and provide better service. We may also use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

2. Information We Collect

We may collect the following types of information:

Personal Information:
Name, email address, phone number, physical address and other contact details.

Service Information:
Details relating to your electrical requirements, property, project or services requested.

Technical Information:
IP address, browser type, device information and pages visited.

Communication Data:
Records of communications with us, including enquiries, emails, phone calls and other correspondence.

Billing Information:
Information required to provide quotes, invoices and process payments.

3. How We Collect Information

We may collect information through various means, including:

When you contact us by phone, email or through our website
When you submit an enquiry or request a quote
When we provide electrical services to you
When you communicate with us regarding an existing job or service
Automatically through cookies and similar website technologies

4. Why We Collect Your Information

We use your information to:

Respond to enquiries and quote requests
Provide and manage our electrical services
Communicate with you about your job or project
Prepare quotes, invoices and other documentation
Process payments and maintain business records
Provide customer support
Improve our website and services
Meet our legal, accounting and regulatory obligations
Send promotional or marketing communications where you have opted in

We only collect information that is reasonably necessary for these purposes.

5. How We Store and Protect Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.

Your information may be stored electronically or in physical records. Where appropriate, we use secure systems, access controls and other reasonable security measures to protect personal information.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

6. Sharing Your Information

We do not sell, rent or trade your personal information.

We may share your information with trusted third parties where this is reasonably necessary to operate our business or provide our services. This may include:

Accounting and payment service providers
IT, website and software providers
Contractors or suppliers involved in providing services to you
Professional advisers
Government agencies or authorities where required by law

Where we share personal information, we take reasonable steps to ensure it is handled appropriately and securely.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors use our website.

Cookies are small data files stored on your device. They may help us understand website traffic, remember preferences and improve website functionality.

You can choose to disable cookies through your browser settings. However, doing so may affect certain website functionality.

8. Third-Party Links

Our website may contain links to third-party websites, such as suppliers, manufacturers or other service providers.

Magon Electrical is not responsible for the privacy practices, content or security of external websites. We recommend reviewing the privacy policy of any third-party website you visit.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by New Zealand law.

Business, financial and tax records may need to be retained for specific periods to meet legal and accounting obligations.

When personal information is no longer required, we will take reasonable steps to securely dispose of or delete it.

10. Your Privacy Rights

Under the Privacy Act 2020, you have rights relating to the personal information we hold about you.

You may request:

Access to the personal information we hold about you
Correction of information that is inaccurate or incomplete
Further information about how we collect and use your information

To make a privacy request, please contact us using the details below.

We will respond to requests in accordance with applicable New Zealand privacy laws.

11. Marketing Communications

If you have provided your consent to receive marketing communications from us, we may occasionally contact you with information about our services, promotions or other relevant updates.

You can request to stop receiving marketing communications at any time by contacting us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, website, services or legal requirements.

The updated policy will be published on our website with a revised effective date.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Magon Electrical:

Magon Electrical
Phone: 021 022 98759
Email: magonelectrical@hotmail.com

Effective Date: September 2026